Welcome to Attunga Falls Creek
We thank you for choosing to stay with us for your Winter Holiday. To assist you in planning your holiday we would like to provide you with the following information:
With Covid 19 we will have to change some things. We can not have early arrivals or departures and all baggage to be left in your car until check in time. We can not have storage prior to arrival or after departure as we need to clean after the previous guests and do more than normal. We can not have people waiting around also due to the need to social distance as well. So please if you are up early, go for a ski and explore but please do not arrive at the lodge early as we can not take you earlier due to the extra work load that we will have. Please understand this requirement at this time.
Unfortunately the pool, Spa and Sauna will not be running during the winter due to regulations with the Department of Health. We do apologias for the as we know guest enjoy this but the regulations mean that we will not be able to maintain the level of maintenance during these unusual times.
Check in time is 4pm and check out time is 10am. While we would love to do early check in and late checkouts, we cannot always provide these as we do need to ensure that we get the rooms ready for the next guest and clean after the previous people have left. We do have a store room that you can store your luggage in prior to check in and after checkout. But please be aware that it can get very full so we do ask that you arrive later in the day so we can properly look after you and quickly remove your gear on departure so that we can have the room as well.
Do I need to bring my own Linen?
No, we supply all the linen in all rooms and apartments and tis includes towels and pillows for each bed.
Food
All twin and double lodge rooms, Queen and Spa suites includes seasonal breakfast in the tariff and is available daily between 8am and 9am.
For apartments you supply your own food but are welcome to join us in the dining room for breakfast. We ask that you book this the evening before to ensure we can cater for the extras people. The cost for cooked breakfast is $25 per adult and $20 for Children or continental is $16 per Adult and $10 per child.
The Restaurant is available for all guest during the operating period from 4 - 9pm daily with the bar opening from 4pm till 11pm based on how busy we are. Bookings are suggested for the restaurant to ensure places are reserved.
Cooking Facilities
Apartments have a fully functional kitchen in each apartment. There are no cooking facilities for the lodge rooms or queen suite rooms. The Suites rooms have tea and coffee facilities with the lodge rooms having access to the Tea and coffee facilities in the dining area daily.
Can I add an extra person to my room?
As the tariff is based on the number of people specified in the booking, hence we need to know if there are extra people staying to cover costs of heating and taxes payable to the resort etc. Also, from a safety point of view we need to know how many people are in house at any time in case of an emergency. Extra people even if they do not take up room need to be accounted for with every room having a maximum capacity. If extra people are found in the rooms, we do have the right to terminating your stay and involving police in the matter.
Pool Spa and Sauna
Attunga has an indoor pool, spa and Sauna available to guest daily during peak periods. From time to time it is under maintenance and we do apologise for any inconvenience, but the safety of guest is our prime objective and we aim to have them fixed as quickly as possible.
Wi-Fi
We provide free of charge Wi-Fi for our guests. We provide you with all the usernames and passwords on arrival. Now the speed and quality in Falls Creek is very slow hence patience is needed.
Snow Chains
During the normal winter season (June to Oct), regulations require all vehicles travelling in the snowfields to carry snow chains for their wheels and fit them as directed. These are fitted to the drive wheels; and only when there is snow on the road. The road may be clear without any snow on arrival, but it may snow during your stay. Fines are expensive for not carrying chains and it is also a criminal offence for not following signs on the road. There are plenty of hire places at Mount Beauty, but if arriving late it might be advisable to organise before this point of time.
Resort Entry Fees
During the winter period, all vehicles entering the Alpine Resort are required to pay a resort entry fee. Visitors 65 and over receive 20% discount on all Resort Entry Permits (including Day, Night and Season Permits) with no restrictions on the ages of other passengers in the vehicle. proof of age and ownership of the vehicle must be provided for issue of the Permit.
| Item | Pricing | Online Pricing |
|---|---|---|
| Day Trip | $54 | $49.5 |
| Season Permit | $525 | $450 |
These fees are collected by the Resort Management and are used to cover the costs associated with snow-clearing from the Road and Car Park areas; the provision of Public Day Shelters including public toilets and showers, and Ski Patrol (the on-slope Safety and First Aid service). If you choose to travel by bus, then you do not need snow chains and any Entry Fee is included in your Coach Fare. For brochure and timetables visit
Access to Attunga Alpine Lodge and Apartments
Attunga is centrally located within the Falls Creek Village and we suggest taking the over snow transport to the lodge. During periods where the roads are clear you can drive to the lodge.
Accommodation Transport Service
Our village is a unique Ski-in, ski-out environment so between June 28 and September 10 the village is closed to vehicles. During these time accommodation transfer service (ATS( is in operation to transport you and your luggage to and from your accommodation. The roads are not cleared of snow and are closed to normal vehicles. In order to easily transport guests from the main road/car park area, an Oversnow Transport Taxi is available. The Accommodation Transport service charges as a guide for winter 2018 were:
| Trip | Price |
|---|---|
| Adult Return | $37 |
| Adult one way | $23 |
| Child Return | $23 |
| Child one way | $17 |
| Excess Luggage | $7 |
| Taxi service | $90 (no luggage) |
| Child under age 5 | Free (no luggage) |
Guests are not required to use this service; however, walking uphill with luggage to the Lodge can be exhausting. We recommend at least one or two guests and small children use the transport with the entire luggage and the others can walk to the lodge.
Weather and Snow Conditions
In the Alpine Areas, the weather can change very quickly. It can snow during any month of the year depending on weather patterns. Or we can lose the snow quickly especially in springtime and if it rains. Our position high in the Victorian Alps ensures that Falls Creek receives abundant natural snow, but when Mother Nature doesn’t come to the party, we simply make our own.
Ski Lift and Lessons
Visit www.fallscreek.com.au for ski lift & lesson information or ask us to forward these by email to you.
Ski/Snowboard and Clothing Hire
On Mountain at Falls Creek Discounts are available to you as a guest staying at Attunga Alpine Lodge. We recommend one of the following
Koki Ski Hire http://www.koki.com.au
Halley’s Ski Hire http://www.halleysskihire.com.au
Central Snow Sports http://fallscreek.centralsnowsports.com.au/hire If booking your ski gear online please use Agent Code CSH1
Yogi’s Ski hire http://www.yogifalls.com.au or phone 03 5758 3377
Activities
Apart from skiing and snowboarding the resort provides many other activities for visitors. Some examples are listed below. Night Shows: Free ^ Falls Creek comes alive with a spectacular night show featuring skiing demos, retro fashions, Pete the Dragon, synchronised snowmobiles, spinning Kassbohrers and an awesome fireworks display. Thursday nights 7.30 pm for 25 minutes during July and August. Night Skiing# $20 per adult & $10 per child*^ Wombats Ramble will light up after dark on Wednesday and Saturday nights allowing skiing and snowboarding adventures to continue after the sun goes down. From 6-9pm Snow Tubing $15 per session* Spin, bounce, bump and laugh your way downhill on a snow tube in our purpose-built Snow Tube Park. Great fun for the whole family right in the heart of Falls Creek - the Village Bowl. Open 2pm – 6pm daily. Subject to snow and weather conditions. Nordic snowshoeing $25 per person^ If you can walk you can snowshoe - it’s easy & fun! We’ll guide you through ancient alpine forests and safely beyond the fringes of Falls Creek to explore our winter wonderland. Available Thursdays 2.00 pm to 4.00 pm Snow Bikes# (Daytime and evening sessions available) from $40 per session* ^ Falls Creek is the only resort in Australia where you can slide a ski trail on a bike made for the snow. Grab a bunch of friends and have a ball trying to master the art of riding a snow bike. Contact Snow Sports School for further information. Skidoo Rides There are various skidoo tours available in the mountain. We can provide the best information as to these on arrival. There are many different options for these tours including self-drive or with a driver exploring the back country of the falls creek alpine area.
Mt McKay Back Country Tours
$TBA*^ Ski or snowboard the steep terrain of Mt McKay for that black diamond rush or carve the wide open powder bowls of Rocky Knolls and Dam Site for the ultimate backcountry experience with Falls Creek Legend Steve Lee. Operates when conditions permit, transport provided, guides make ability assessment prior to departure.
Other Information
Supermarket - Foodworks Located at the bottom of Halley’s Express chairlift, in front of Slalom Day Carpark. 8am - 7pm, 7 days during Winter If you shop before 3pm they will deliver your groceries to your lodge before 6pm. Delivery is free if you spend over $100. Under $100 will incur $5 flat rate delivery charge. ATM located in the building (only one on the mountain)
Post Office
Falls Creek Post Office is open year-round in its Slalom Plaza Location. Located directly in front of Foodworks alongside the stairs to Slalom Plaza (inside the old Visitor information Centre building). Open 9.30am – 5pm Monday to Friday.
Child care
Located in the QT complex in Slalom Plaza (at the base of the Falls Express chairlift). The centre is open to children aged 12 weeks to 5 years old. Open 7 days a week throughout the declared snow season, 8.30am- 5.00pm
Community Gym
Located two doors down from Foodworks Supermarket in the QT Falls complex (Slalom Plaza) Open from 6:00am to 10:30pm every day. Access is by combination which is provided upon payment. Memberships for the gym can be obtained by visiting the next-door Visitor Information Centre
Medical Centre
The Falls Creek Medical Centre is located on the Bogong High Plains Rd, close to the bottom of the Gully Chairlift. You can contact the centre by calling (03) 5758 3238. Open every day during the snow season between 10am – 12.30pm and 2.00 – 5.30pm All after hours phone calls are directed to a mobile number; be prepared to write down instructions. An ambulance is available on the mountain The nearest pharmacist is in Mt Beauty but some non-prescription items are available from the Falls Creek Medical Centre.
Fuel/petrol station
Falls Creek does not have a fuel station. Mt Beauty fuel stations are closest open from 7am – 7pm all year round. The RACV runs emergency operations 24 hours a day 7 days a week during the season.
Drones
Falls Creek adopted the Civil Aviation Safety Authority (CASA) position and regulations around using Drones – which means you cannot fly such devices on the resort. If you are certified by CASA and lodge with them and the resort your request to operate a drone, then for commercial or promotional activities we can issue a permit.
Cross country skiing
The Falls Creek Nordic Centre is located at Windy Corner. Lessons, training and ski hire is available from here Home base for the Australian National Cross-Country Team Includes 65km of groomed trails around the Bogong High Plains A large XC race ‘The Hoppet” is held here bringing many international competitors to the mountain.
Please speak to one of our helpful staff when making you accommodation booking or enquiring about equipment hire. We look forward to helping you enjoy your time at Falls Creek.
If you have any further questions, please give us a call on (03) 5758 3255.